Delivery
We deliver to Hong Kong only.
Free standard delivery applied for orders over HK$1,000 and covers most of the areas in Hong Kong. Additional charges will be asked for shipping destinations to Tung Chung, Ma Wan, Discovery Bay and Outlying Islands. Your item[s] will be delivered by our specialist two-person service, who will deliver your item to a room of your choice and remove all unwanted packaging.
In-Stock Items
Our in-stock items are typically delivered within 10 working days.
Made to Order Items
Our custom items are typically delivered within 10-95 working days depending on the colour, size and finish etc. For an estimated delivery please configure your preferred specifications.
Please visit our Delivery page for more information.
Returns
Unfortunately, we do not accept product exchange, cancellation, return or refund of order(s) after the order has been placed and paid.
If we have shipped a product that is different than what you ordered, or the product has arrived faulty/damaged, we will arrange a return and ship either the right product, or a new one, back to you. If you are unhappy waiting for the right product or a new one to arrive, we will arrange a refund back for you.
Please visit our Returns & Refunds page for more information.