Warranty and Service
Herman Miller creates inspiring designs to help people do great things at work, for learning, for wellness, at home, wherever people are. Our designs and the designers who work with us solve real problems for people and their organizations. We stand behind the quality of our solutions 100 percent, which ensures that people have the tools they need to do their best.
Our warranty covers everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. And it means that when warranty work is performed in the HKSAR, Herman Miller foots the bill.
How to Schedule Service
If you need product service or repair, please contact the Herman Miller dealer, retailer, or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.