Products and Warranty Periods
12 years - All products sold under the Herman Miller brand including Aeron chairs; Eames aluminum group chairs, executive chair, soft pad chairs, table universal base, and table segmented base; Embody chairs; Caper chairs; Celle chairs; Claw round and square tables; Envelop desk; Envelope chair; Everywhere tables; Flo monitor support and dual monitor support; Full Round Table; H Frame credenza, coffee table, and side table; I Beam coffee table; Mirra and Mirra 2 chairs; Nelson pedestal table; Renew oval and rectangular sit-to-stand tables (2-year exception noted below); Sayl chairs; Scissor chair; Setu chairs; Sled base credenzas and pedestals; Sled chair; Tablet mount; Tu storage; Tuxedo sofa, bench, museum bench, club chair, ottoman, and settee; Tuxedo Classic club chair, sofa, corner sofa, settee, corner settee; Swoop work table and coffee table are backed by our 12-year warranty, except as limited or described below.
5 years - AGL table; Ardea personal light; Bevel sofa group; Bolster sofa group; Capelli stool; Distil desk and table; Eames chaise, desk units, wire base elliptical table, Hang-It-All, lounge chair and ottoman (except white ash), molded fiberglass chairs and stools, molded plastic chairs and stools, molded plywood coffee table, rectangular coffee table, molded plywood folding screen, molded plywood lounge and dining chairs, molded wood side chairs and stools, sofa compact, storage units, two- and three-seat sofas, walnut stool, wire-base low table, and wire chairs; Flute personal light; Girard color wheel ottoman, environmental enrichment panels, hexagonal table, and splayed leg table; Goetz sofa; Hanging file folder; Nelson basic cabinet series, coconut chair, thin-edge bed, daybed, marshmallow sofa, miniature chests, pedestal stool, platform bench, platform bench cushion, swag leg group, thin edge buffet, thin edge cabinet, thin edge chest, thin edge bedside table, thin edge chest cabinet, thin edge double dresser, x-leg table; Noguchi table and rudder table; Polygon wire table; Thrive cable management clip, Mobile CPU holder, desktop power outlet, HM Connect-S300, keyboard/mouse support, magazine holder, marker/eraser holder, pencil drawer; Tone Personal Light; Twist LED task light; Wireframe sofa, chair, and ottoman; Logic Power Access Solutions; Ode lamps; Swoop lounge chair and ottoman
3 years - Eames aluminum group outdoor, lounge chair and ottoman in white ash, table outdoor, and wire base low table outdoor; Nelson pedestal table outdoor
2 year - Renew Sit-to-Stand tables power leg access option
1 year - Formwork; Nelson bubble lamps
Other Manufacturers' Products
2 years - Magis- and Mattiazzi-branded products are warranted for two years from the date of purchasse by the original purchaser.
Our warranty covers everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. And it means that when warranty work is performed in the U.S. and Canada, Herman Miller foots the bill. At Herman Miller, we work for a better world around you. Our products—and our promise to stand behind their quality 100 percent—are designed to improve your environment whether it's an office, hospital, school, home, an entire building, or the world at large.
How to Schedule Service
If you need product service or repair, please contact the Herman Miller dealer, retailer, or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.
Phone: +852 9729 1767